Confidentiality policy

The present confidentiality and personal data policy (hereinafter referred to as the Confidentiality Policy) applies to all information, which the website of FELISA LLC (hereinafter referred to as the Website) located on the domain name www.felisaved.ru (and its subdomains) might receive about a User while using the Website felisaved.ru (and its subdomains), its programs and products.

1. Definitions of terms 

1.1 The following terms are used in the present Confidentiality Policy: 

1.1.1 Website Administration (hereinafter referred to as the Administration) are employees, who are authorized to manage the Website, who organize and (or) process personal data, determine goals of processing personal data, which are subject to processing, as well as actions (operations) performed with personal data. 

1.1.2 Personal Data is any information directly or indirectly related to an identified or identifiable individual (subject of the personal data).

1.1.3 Processing personal data is any action (operation) or a complex of actions (operations) performed with personal data using automation means or without using any such means, including collection, systematization, accumulation, storage, ascertaining (updating, amending), eliciting, using, transferring (promulgation, submission, access), depersonalizing, blocking, deleting or destroying of personal data. 

1.1.4 Confidentiality of personal data is a requirement to avoid promulgation of personal data without consent of its subject or without a legitimate cause by the Operator or another party, which has gained access to personal data. 

1.1.5 Website is a complex of interrelated webpages posted online at the unique address (URL) www.felisaved.ru and at its subdomains. 

1.1.6 Subdomains are pages or a complex of pages located on third level domains, which belong to the website, as well as other temporary pages, which have contact information of the Administration on the bottom. 

1.1.7 Website user (or the User) is an individual, who accesses the Website using Internet and uses information, materials and products found on the Website.

1.1.8 Cookies are a small fraction of data sent by a web-server and stored at a User’s computer, which the web-customer or the web-browser sends to the web-server in an HTTP-request each time, when an attempt is made to open a page of the respective website. 

1.1.9 IP address is a unique web address in a computer network, through which a User gains access to the Website. 

2.General provisions

2.1. Using the Website by a User means agreement with the present Confidentiality Policy and terms of processing the User’s personal data. 

2.2 If a User does not agree with terms of Confidentiality Policy, he/she should stop using the Website. 

2.3 The present Confidentiality Policy applies to the Website. The Website does not control and does not incur any liability for websites of third parties, to which a User can proceed using links available at the Website. 

2.4 The Administration does not check veracity of the personal data submitted by a User. 

3. Subject of the Confidentiality Policy

3.1 The present Confidentiality Policy determines obligations of the Administration to avoid promulgation and ensure confidentiality regime for the data, which a User submits upon request of the Administration, when registering at the Website or when subscribing for email newsletters. 

3.2 The personal data allowed for processing under the present Confidentiality Policy, is submitted by a User by filling in forms at the Website and includes the following: 

3.2.1 Last name, first name, patronymic of a User; 

3.2.2 User’s contact phone number; 

3.2.3 Email address; 

3.2.4 Residential address of a User (upon the necessity); 

3.2.5 Photo (upon the necessity); 

 

3.3 The Website protects the Data, which is automatically transferred, when web-pages are visited: 

– IP address; 

– information from cookies; 

– information about a browser; 

– time of the access; 

– referrer (address of the previous page). 

3.3.1 Turning the cookies off might make access to parts of the Website, which require authorization, impossible. 

3.3.2 The Website collects statistics about its users’ IP addresses. This information is used in order to prevent, elicit and solve technical problems. 

3.4 Any other personal information, which is not mentioned above (history of visits, used browsers, operation systems, etc.) must be properly stored and must not be promulgated, except for cases stipulated in p. 5.2 of the present Confidentiality Policy. 

 

4. Goals of collecting a User’s personal data

4.1 The Administration may use personal data of a User for the following purposes: 

4.1.1 Identification of a User registered at the Website for further authorization. 

4.1.2 Granting a User access to personalized data on the Website; 

4.1.3 Arranging feedback with the User, including submitting notifications, inquiries related to using the Website, processing requests and applications from a User; 

4.1.4 Determining location of a User to ensure safety and prevent fraud; 

4.1.5 Attesting completeness and veracity of the personal data submitted by a User. 

4.1.6 Creating a profile for using parts of the website, if a User has consented to creating it. 

4.1.7 Notifying a User by email. 

4.1.8 Rendering a User effective technical support if any problems related to using the Website occur. 

4.1.9 Submitting to a User special offers, newsletters and other information on behalf of the Website subject to his/her consent.

5. Ways and deadlines of processing personal data

5.1 Personal data of a User is processed without any limitations of a deadline using any legal method, including information systems for personal data involving automation means or without any such means. 

5.2 Personal data of a User may be submitted to authorized state bodies of the Russian Federation only on the grounds and in accordance with the procedure stipulated by legislation of the Russian Federation. 

5.3. If personal data is lost or promulgated, the Administration does not have to inform a User about its loss or promulgation. 

5.4 The Administration takes necessary organizational and technical steps to protect personal information of a User from unauthorized or accidental access, destruction, amendments, blocking, copying, promulgation, as well as from other illegal actions of third parties. 

5.5 The Administration jointly with a User takes all necessary steps to prevent damage and other adverse consequences caused by loss or promulgation of a User’s personal data.

6. Rights and obligations of the parties

6.1 A User is entitled to: 

6.1.1 Make an independent decision to submit his/her personal data needed to use the Website and give consent to process them. 

6.1.2 Update or append the submitted personal data, if there are any changes. 

6.1.3 A User is entitled to receive from the Administration information about processing his/her personal data, if such right is not restricted as provided by federal statutes. A User is entitled to request that the Administration should ascertain his/her personal data, block or destroy it, if the personal data is incomplete, outdated, inaccurate, is obtained illegally or is not necessary for the declared goal of the processing; a User is entitled as well to take steps stipulated by law to protect his/her rights. In order to do this, a User needs only to notify the Administration by the indicated email address. 

 

6.2 The Administration is obliged to: 

6.2.1 Use the obtained information only for the purposes stated in p. 4 of the present Confidentiality Policy. 

6.2.2 Ensure confidential storage of the confidential information and avoid promulgating it without a preliminary written consent of a User, avoid selling, exchanging, publishing or other forms of promulgating the personal data submitted by a User, except for promulgation stipulated in p. 5.2 of the present Confidentiality Policy. 

6.2.3 Take precautionary measures to protect confidentiality of a User’s personal data in accordance with the procedure normally used to protect such information in the current business practices. 

6.2.4 Block personal data of the respective User starting the moment he/she, his/her authorized representative or an authorized officer of a body in charge of protecting rights of personal data subjects requests it for the period of an audit or in case any unveracious personal data or illegitimate actions are found.

7.Responsibility of the parties

7.1 The Administration, which has not fulfilled its obligations, incurs liability for loss sustained by a User as a result of illegal use of personal data as provided by legislation of the Russian Federation, except for cases stipulated by p. 5.2 and 7.2 of the present Confidentiality Policy. 

7.2 The Administration does not incur any liability for loss or promulgation of the Confidential Information, if this confidential information: 

7.21 Had become public before it was lost or promulgated; 

7.2.2 Was received from a third party before it was received by Administration of the Resource;

7.2.3 Was promulgated with a User’s consent. 

7.3 A User incurs complete liability for compliance with requirements of legislation of the Russian Federation, including regulations about advertising, about copyright and related rights, about protection of trademarks and service marks, but not limited to the aforementioned, including complete liability  for content and form of materials. 

7.4 A User agrees that liability for any information (including, but not limited to: files with data, texts, etc.), which can be accessed as a part of the Website, rests with the party, which has submitted such information. 

7.5 A User agrees that the information offered to him/her as a part of the Website, can be the object of intellectual property, title to which is protected and rests with other Users, partners or advertisers, who post such information on the Website. The User is not entitled to amend, lease, borrow, sell, promulgate or create derivative products using such Content (completely or partially), except for cases, when such actions were directly or indirectly permitted by owners of such Content in accordance with terms of the separate agreement. 

7.6 As it pertains to text materials (articles, publications offered on the Website without any restrictions), promulgation is allowed, if they contain a link to the Website. 

7.7 Administration does not incur any liability to a User for any loss or damage incurred by a User as a result of deletion, disruption or impossibility to save some Content and other communication data contained on the Website or transmitted through it. 

7.8 The Administration does not incur any liability for any direct or indirect loss resultant from: using or inability to use the Website or some of its services; unauthorized access to communications of the User, statements or conduct of any third party on the Website. 

7.9 The Administration does not incur any liability for any information posted on the Website by a User, including, but not limited to: information protected with a copyright, without an express consent of the copyright holder.

 

8. Settling disputes

8.1 Prior to filing a lawsuit to a court related to a dispute, which arose from relations between a User and the Administration, the respective claim (an offer to settle the dispute amicably in writing or in an electronic version) must be submitted to the other party. 

8.2 Recipient of the claim must notify the author of the claim about results of considering the same within 30 calendar days after receiving it in written form or in an electronic version. 

8.3 If an agreement is not achieved, the dispute should be submitted for settlement to Arbitration court of Vladivostok city. 

8.4 The present Confidentiality Policy and relations between a User and the Administration are regulated by current legislation of the Russian Federation. 

 

9. Additional provisions

9.1 The Administration is entitled to amend the present Confidentiality Policy without consent of a User. 

9.2 New Confidentiality Policy will come into effect the moment it is posted on the Website, unless otherwise stipulated by a new version of the Confidentiality Policy. 

9.3 All proposals or issues related to the present Confidentiality Policy should be submitted at the following address: 

9.4 The current Confidentiality Policy is posted on the webpage at: https://felisaved.com/policy

 

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